How Can We Help?

We offer free shipping on most orders within the Continental U.S. (excludes AK/HI). Orders are processed within 1 to 3 business days, and transit typically takes 5 to 8 business days. You will receive a tracking number as soon as your order ships.

Once your order ships, we send a confirmation email with your tracking number and a link to follow your shipment. If you have not received this email, check your spam folder or contact us with your order number and we will locate it for you.

We offer 30-day returns on eligible items. If a product does not meet your expectations, please refer to our Return Policy page for detailed instructions on how to initiate a return. Our team is happy to walk you through the process if you need guidance.

We understand that choosing between an infrared sauna, a cold plunge, or a different panel size can be a big decision. Please reach out to our team within the return window and we will help coordinate an exchange based on availability and our Return Policy terms.

Panel size depends on the area you want to cover and where you plan to use it. Smaller panels work well for targeted areas, while full-size panels are designed for broader coverage. Contact us with your room dimensions and goals and we will recommend the best fit.

Consider the available space in your home, the power requirements, and your intended use frequency. Our product pages include detailed specifications for each unit. If you need help comparing models or understanding installation needs, our team is glad to assist.

Sales tax, if applicable, is calculated and displayed at checkout.